Shipping & Returns


SHIPPING OF VIELS

All veils are made to order by hand and are generally despatched in 3-5 business days. If there is any delay with your order (for example your material is temporarily out of stock) you will be contacted with the wait time and offered a refund if you would prefer.
All veils are shipped via Registered AusPost and require signature on delivery. This is to ensure secure, reliable delivery to you. You will also receive a tracking number for your delivery. If you experience any problems with delivery or have any feedback please contact [email protected] We value your feedback and strive to make your Wild Love Bride experience the best it can be.

Shipping Cost & Times Within Australia

Shipping cost within Australia is $15.

Sending to WA:
Metro: up to 2 business days
Country: up to 5 business days 

Sending interstate (outside WA):
Metro: 3-6 business days, depending on lodgement and destination points
Country: Regional area delivery times can vary. Please ask at your local Post Office for expected delivery time from Perth Metro, WA.

For more accurate delivery times please use AusPost's delivery calculator here

Shipping Cost & Times Internationally

International shipping is $25.

International deliveries take 5-10 days to most capital cities. Some countries and regional cities may take longer. For more accurate delivery times please use AusPost's delivery calculator here

RETURNS POLICY FOR VEILS

You may exchange your Wild Love Bride veil purchase subject to adherence to these terms. Exchanges are accepted within 7 days of you receiving your garment, you must contact [email protected] to arrange the return of your item. Once confirmed we must receive your item within 14 days if located in Australia or 21 days if located internationally. Items must be in original condition and must not have been worn, altered or washed. Any tags must remain in place. We suggest all items are tried on as soon as they are received to ensure you are able to return items within our returns timeframe.
All veils are quality checked prior to packing and despatch. In the rare event of a manufacturing fault, return postage will be paid by Wild Love Bride. However, in the event of a change of mind, then you will be liable for any additional postage and the purchase of the new veil.